Privacy Policy

Overview

This privacy policy (“Policy”) explains how Grant Keddle Electrical (“we”, “us”, or “our”) collects, protects, and uses personally identifiable information (“Personal Information”) you may provide on the www.grantk.co.uk website (“Website” or “Service”) and its related products and services (collectively, “Services”). By accessing and using the Website and Services, you acknowledge your understanding of, and agreement with, the terms of this Policy. Please note, this Policy does not extend to companies we do not own or control, or to people we do not employ or manage.

Information Collection Practices

Automatic Collection of Information

We prioritize customer data security and adhere to a strict no-logs policy. We solely use automatically collected information to identify potential abuse and compile statistical data regarding Website and Services traffic and usage. This statistical information is not combined in a way that would identify any particular user of the system.

Collection of Personal Information

Accessing and using the Website and Services does not require revealing any Personal Information. However, using certain features may necessitate providing your name and email address. We collect Personal Information both directly through the Website and Services and indirectly from other sources like public databases, social media platforms, third-party data providers, and joint marketing partners.

Using and Processing Your Information

We collect and use Personal Information to make the Website and Services accessible to you, to fulfil legal obligations, and to provide the products or services you request. This may include managing user accounts, fulfilling orders, sending administrative communications, marketing products, responding to inquiries, and enhancing user experience.

Managing Your Information

You can delete specific Personal Information we hold about you through your account settings on the Website.

Disclosure of Information

We share your information with trusted third parties that perform functions on our behalf in line with our privacy policies, but we do not share Personal Information with unaffiliated third parties.

Information Retention

We retain Personal Information as long as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. After this period, Personal Information is deleted. We may continue to use data derived from Personal Information but not in a manner that identifies you personally.

International Transfers

Data transfers may involve storing your information in a country different from your own. You can learn about the legal basis for these transfers and the measures we take to protect your information by contacting us.

User Rights

You have rights to withdraw consent, object to processing, access, correct, erase, and restrict processing of your Personal Information. You also have the right to receive your data in a structured, commonly used format.

Data Protection Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have specific data protection rights. We aim to facilitate these rights effectively.

Exercising Your Rights

You can exercise your rights by contacting us at the provided contact details. We may request verification of your identity before processing your requests.

Privacy of Children

We do not intentionally collect Personal Information from children under 18. Parents should monitor their children’s online activities.

Cookies and Tracking

Our Website and Services use cookies to enhance your experience. You can accept or decline cookies through your browser settings.

Do Not Track Signals

Our Website does not track users over time and across third-party websites.

Links to Other Resources

We are not responsible for the privacy practices of third-party websites linked from our Website.

Information Security

We employ safeguards to protect your Personal Information, though no internet transmission is 100% secure.

Data Breach Protocol

In the event of a data breach, we will investigate, notify affected individuals, and take necessary actions promptly.

Policy Changes and Amendments

We may update this Policy at our discretion. Continued use of our Website and Services after changes indicates your consent to the updated Policy.

Acceptance of This Policy

By using the Website and Services, you agree to this Policy. If you do not agree, please do not use our Services.

Contact Us

For questions or to exercise your data protection rights, please contact us at info@grantk.co.uk.

Last Updated

30th April 2024